Xactimate questions / Getting started
Understand the announced Xactimate Mobile Android support timeline and what teams should do before changing devices.
Field guidance by Neil Baumann
Working adjuster and Parrot Key instructorUpdatedVerisk's current mobile help articles state that Xactimate Mobile for Android will be discontinued and no longer supported in Q2 2027, with limited functionality beginning in January 2027. Because product schedules can change, teams should verify the latest official notice before making hardware or rollout decisions.
A device transition affects cameras, project synchronization, measurement accessories, training materials, field procedures, and the time needed for users to become comfortable. Waiting until a feature stops working creates unnecessary operational pressure.
Parrot Key can help a team compare its current Android workflow with a supported replacement setup using controlled inspection rooms and the same project checklist.
That decision depends on the official timeline, device condition, budget, required features, and operational risk. Build and test a transition plan first rather than treating a general date as a complete hardware strategy.
These links point to product owners or other primary sources. Parrot Key uses them as references and writes its training guidance independently.
Current Verisk notice describing the announced Android functionality and support timeline.
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