The evidence behind the estimate

Photo Documentation Training for Contractor Teams

A correct estimate can still be hard to review when the photos do not show where the damage is, what happened, or how large it is. Neil teaches your team a photo routine they can repeat on every property.

01

Take photos in an order that makes sense

Start wide, move closer, and show scale so someone who was not at the property can follow along.

  • Safety concerns and property overview
  • Elevation or room location
  • Wide, medium, and close-up views
  • A clear size reference
  • Useful labels and notes
02

Show the condition clearly

Photos do not decide coverage or guarantee approval. They should simply show what your team found and support what was written in the estimate.

03

Give every truck the same checklist

Pair the training with the Parrot Key Photo Checklist so new hires and experienced reps remember the same core shots.

FAQ

Frequently asked questions

  • Is this training only for roofers?

    No. The photo process can be adapted for roofing, restoration, general contracting, and adjusting teams.

  • Does better documentation guarantee claim approval?

    No. Coverage and approval decisions remain with the responsible parties. The training helps your team submit clearer photos and information.

  • Can we use our own redacted files in training?

    Yes, when privacy and permission requirements are satisfied. Examples should be redacted or simulated before the session.

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Send a few details about your role, your team, and what you want to improve. Our team will review it and get back to you.