Xactimate questions / Photos and documentation
Build an overview-to-detail property photo sequence that another reviewer can follow without guessing.
Field guidance by Neil Baumann
Working adjuster and Parrot Key instructorUpdatedUse a repeatable sequence that establishes the property or room first, then moves to the relevant condition, supporting detail, and scale. The exact sequence depends on the assignment, but each photograph should help answer where the condition is, what it is, and why the image matters.
A folder full of close-ups may prove that something was photographed without showing where it belongs. A reviewable set connects exterior orientation, room overview, affected area, material or condition detail, measurement or scale, and any required supporting view.
Parrot Key photo drills ask a second person to review the file without entering the room. Any question the reviewer cannot answer becomes a specific training correction.
There is no universal number. Capture enough organized images to represent the assignment clearly without using repetitive photographs as a substitute for relevant context.
These links point to product owners or other primary sources. Parrot Key uses them as references and writes its training guidance independently.
Current Verisk instructions for capturing, organizing, annotating, sharing, and recovering mobile photographs.
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